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FAQ

Frequently asked questions

Chimpy Powerbank

  • How do I use a Chimpy Powerbank?
  • How much capacity does a Chimpy Powerbank have?
  • How long does it take until my smartphone is fully charged?
  • How can I check if the Chimpy Powerbank is fully charged?
  • Which devices can I charge with a Chimpy Powerbank?
  • Can I charge the Chimpy Powerbank myself?
See all 10 articles

Rent & Return

  • Can I keep my Chimpy Powerbank?
  • The Return Point does not take back my Chimpy Powerbank. What can I do?
  • How do I rent and return a Chimpy Powerbank?
  • Do I have to create an account?
  • How long can I keep the Chimpy Powerbank?
  • Where can I return the Chimpy Powerbank?
See all 11 articles

Payment & Deposit

  • How much deposit is left on my Chimpy Powerbank?
  • How much does a Chimpy Powerbank cost?
  • When do I have to pay and how?
  • How do I get my deposit back?
  • Do I get my deposit back when the Chimpy Powerbank is damaged?
  • Do I get my deposit back if I don't return the cable?
See all 8 articles
Chimpy
Tel: +41 44 500 29 93
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