Frequently asked questions
- How do I use a Chimpy Powerbank?
- How much capacity does a Chimpy Powerbank have?
- How long does it take until my smartphone is fully charged?
- How can I check if the Chimpy Powerbank is fully charged?
- Which devices can I charge with a Chimpy Powerbank?
- Can I charge the Chimpy Powerbank myself?
Rent & Return
- Can I keep my Chimpy Powerbank?
- The Return Point does not take back my Chimpy Powerbank. What can I do?
- How do I rent and return a Chimpy Powerbank?
- Do I have to create an account?
- How long can I keep the Chimpy Powerbank?
- Where can I return the Chimpy Powerbank?
Payment & Deposit
- How much deposit is left on my Chimpy Powerbank?
- How much does a Chimpy Powerbank cost?
- When do I have to pay and how?
- How do I get my deposit back?
- Do I get my deposit back when the Chimpy Powerbank is damaged?
- Do I get my deposit back if I don't return the cable?